HOW TO MAINTAIN CLIENT RELATIONS...

Last week, I missed making the blog entry. Reason… You guessed it, "Life got in the way". Fortunately the smoke eventually cleared and I got back on track with my client related work and eventually my blog post. It's a case of the dreaded workflow domino effect.

This is a classic example of how a designer ends up being late delivering to a client or several clients. Which brings me to the point of this week's entry. It is important that as creatives providing a service to our customers, that we are always forthcoming and sincere about events that effect the timeline on a project.

When the unexpected rears it's ugly head, keep your client in the loop. They don't need to know the personal details of the situation at hand, but they need to know that the timeline is effected. I have found that clients appreciate getting the heads up versus having to track you down to find out what's going on. It's a professional way of working and it maintains the standards of the industry as a whole.

People appreciate the fact that you consider their deadlines and value their time, in return they value your time and will continue to patronize your service.

Thank you for looking
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JNESS GRAPHICS
Bigger Art Is Better!™
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